watermarkwhiteblack
black

Privacy Policy

Last Updated: December 24, 2025

1. Introduction

Welcome to DBD-Nexus. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our Discord bot management platform and related services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you create an account via Discord OAuth, we collect your Discord user ID, username, email address, and avatar.
  • Server Information: Discord server IDs, names, and configuration settings you provide when setting up the bot.
  • Payment Information: When you make purchases, our payment processor (Stripe) collects payment details. We store transaction IDs and subscription status but not full payment card details.
  • Communications: Messages you send through our support system or contact forms.

2.2 Automatically Collected Information

  • Usage Data: Information about how you use our platform, including features accessed, configuration changes, and interaction patterns.
  • Device Information: Browser type, IP address, operating system, and device identifiers.
  • Cookies and Tracking: We use cookies and similar technologies to maintain sessions and analyze usage patterns.
  • Log Data: Server logs including access times, pages viewed, and technical error information.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide, operate, and maintain the DBD-Nexus bot and dashboard functionality.
  • Account Management: To create and manage your account, authenticate users, and maintain security.
  • Payment Processing: To process transactions, manage subscriptions, and prevent fraud.
  • Communication: To send service announcements, updates, security alerts, and support messages.
  • Improvements: To analyze usage patterns, identify bugs, and enhance our services.
  • Legal Compliance: To comply with legal obligations and enforce our Terms of Service.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers (Discord API, Stripe, hosting providers) who assist in operating our platform.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.
  • Protection: To protect the rights, property, or safety of DBD-Nexus, our users, or the public.
  • Consent: With your explicit consent for any other purpose.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to your personal data we hold.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data (right to be forgotten).
  • Portability: Request a copy of your data in a machine-readable format.
  • Objection: Object to processing of your personal data in certain circumstances.
  • Restriction: Request restriction of processing under certain conditions.
  • Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us through our support system.

8. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Essential Cookies: Required for authentication and basic functionality.
  • Analytics Cookies: To understand how users interact with our platform.
  • Preference Cookies: To remember your settings and preferences.

You can control cookies through your browser settings, though this may affect functionality.

9. Third-Party Services

Our platform integrates with third-party services:

  • Discord: For authentication and bot functionality (see Discord's Privacy Policy)
  • Stripe: For payment processing (see Stripe's Privacy Policy)

These services have their own privacy policies, and we encourage you to review them.

10. Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable law.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

  • Through our support system at /support
  • Via Discord: Join our support server
Dashboard | DBD Nexus Bot